How can I get a summary of my customer feedback?

This can be done via the Business Dashboard using the Settings.
Follow the steps given below:

  1. Select Reporting from the dashboard navigation menu.
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  2. You'll be redirected to the Generate Report page.
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  3. Now for Report Type select Feedback.
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  4. Select the feedback form for which you want a summary.
  5. Click on Generate Report. The report will be sent to your registered email address by default, you can add alternative email addresses separated by a comma, to receive the reports on the same as well.
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